frequently asked questions

General

NZ Mats is located in Wellington – 1D Quadrant Drive, Waiwhetu, Lower Hutt. We have representatives that cover all of New Zealand and are happy to book in a time to visit when required for a site audit and discuss your matting needs or installation.

Yes, we sell our large matting range to anyone, anywhere in NZ. Feel free to contact us to discuss your matting needs today!

Yes, we can supply to you direct. Contact us and we can help you find the best matting solutions and take your order over phone or email. Alternatively, you can purchase through this buy-online website which takes credit card payments.

That’s easy! If you are wanting to buy off us regularly, we can send you our Credit Application Form to fill out and we will set you up in our system.

Shipping

There will be a small freight charge based on weight of the order and location of delivery. Rural areas may incur slightly more. Contact us to find out how much freight will be on your orders.

Our current provider is PBT (Peter Baker Transport) for all standard deliveries. If your delivery is date specific just let us know and an overnight freight option can be arranged.

Delivery is normally 1-2 days to all main centres and 2-3 days for outlying areas. Rural can take up to a week. You are always welcome to contact us for an update on your delivery.

No, we only supply nationwide within New Zealand.

Product

Most standard mat costs are displayed on our website and easy to calculate for you. For any custom cut mats or larger jobs we are only a phone call away! Contact our friendly sales team to discuss pricing options.

Yes, we have a standard $25 cutting fee per cut, for any mat under $200.

Depends on how often it is being used, how much traffic uses mat each day, heavy duty-ness of mat, if mat is being used in correct situation – but they can last for years.

We can send you free samples (A5 size) of almost any of our products, delivered right to your door. Click here to find out how to request your free sample online. We also have great photography of each of our products to view on our website. Please contact us if you have any queries.

No, we don’t. In most cases 4-6 months of hire fees can pay for a mat you will own for years!

We are happy to help install mats in the Wellington region. For the rest of NZ, we do have installers around the country, and we can book a time with them that works to get the job done.

There are 4 easy steps to get your custom designed mat, click here to find out. Or view our personalised design mats; Century Pile Personalised Mat and Kleen Scrape Personalised Mat. Don’t hesitate to contact our friendly team if you have further queries on personalised mats.