FAQ
General
NZ Mats is located in Wellington – 1D Quadrant Drive, Waiwhetu, Lower Hutt. We have representatives that cover all of New Zealand and are happy to book in a time to visit when required for a site audit and discuss your matting needs or installation.
Yes, we sell our large matting range to anyone, anywhere in NZ. Feel free to contact us to discuss your matting needs today!
Yes, we can supply it to you directly. Contact us, and we can help you find the best matting solutions and take your order over the phone or email. Alternatively, you can purchase through this buy-online website, which takes credit card payments.
Shipping
There will be a small freight charge based on the weight of the order and the location of delivery. Rural areas may incur slightly more. Contact us to find out how much freight will be on your orders.
Our current provider is PBT (Peter Baker Transport) for all standard deliveries. If your delivery is date-specific, just let us know, and an overnight freight option can be arranged.
Delivery is normally 1-2 days to all main centres and 2-3 days for outlying areas. Rural can take up to a week. You are always welcome to contact us for an update on your delivery.
No, we only supply nationwide within New Zealand.
Product
Most standard mat costs are displayed on our website and are easy to calculate for you. For any custom-cut mats or larger jobs, we are only a phone call away! Contact our friendly sales team to discuss pricing options.
Yes, we have a standard $25 cutting fee per cut for any mat under $200.
There are four easy steps to get your custom-designed mat, click here to find out. Or view our personalised design mats: Century Pile Personalised Mat and Kleen Scrape Personalised Mat. Don’t hesitate to contact our friendly team if you have further queries on personalised mats.
Yes, we can help you choose the best matting solution for different areas of your school. Whether you need entrance mats for high-traffic areas, deck matting for outdoor spaces, or pool matting for wet areas, we have options to suit your needs.
Yes, we offer free mat samples upon request. This allows you to check the quality and feel of the product before making a larger purchase. Let us know what you need, and we’ll send samples your way.
Yes, we offer custom logo entrance mats, perfect for adding your school crest or branding. Get in touch with us to discuss your design and size requirements, and we’ll provide a solution that suits your school.
Yes, we have an eco-friendly option in our Coir Matting range. If you’re looking for sustainable choices, get in touch, and we can help find the best matting solution for your needs.
Regular cleaning and proper maintenance will help extend the life of your mats. While care instructions vary by product, general upkeep includes routine vacuuming, shaking out debris, and occasional deep cleaning. If you need specific care details for a mat, contact us, and we’ll be happy to assist.
